Shipping policy
Last updated: May 25, 2026
Rainey’s operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). This Shipping Policy explains how we process, handle, and deliver orders placed through the Services.
Please read this Shipping Policy carefully. By placing an order or using the Services, you acknowledge that you have read and agree to the terms outlined below.
Order Processing Time
All orders are processed within 1–21 business days after the order is placed. Orders are not processed or shipped on weekends or holidays.
If we experience a high volume of orders, processing times may be delayed by a few days. Please allow additional time for order processing during peak seasons.
Shipping Rates and Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Estimated delivery times are as follows:
- Estimated Delivery Time: 1-21 business days
Delivery times are estimates only and are not guaranteed. Actual delivery may vary depending on location, customs processing, and carrier delays.
Shipment Confirmation and Tracking
Once your order has been shipped, you will receive a shipment confirmation email containing your tracking number.
Tracking information may take 2–5 business days to become active in the carrier’s system.
Customs, Duties, and Taxes
Rainey’s is not responsible for any customs duties, taxes, or import fees applied to your order.
All fees imposed during or after shipping (tariffs, taxes, etc.) are the responsibility of the customer.
Incorrect Shipping Information
It is the responsibility of the customer to ensure that all shipping information is correct at the time of purchase.
We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer. If you believe you have made an error, please contact us immediately at the email below.
Lost or Stolen Packages
Rainey’s is not responsible for packages that are lost or stolen after being marked as delivered by the carrier.
If your tracking information shows that your package was delivered but you have not received it, please contact the shipping carrier for assistance.
We will do our best to support you in resolving the issue.
Contact Us
If you have any questions about this Shipping Policy, you may contact us at:
Email: arainey454@outlook.com
Phone: +1 (331) 399-2575